Delivery Policy

At VKOOLS, we strive to provide our customers with the best possible shopping experience. That's why we offer fast and reliable shipping options to ensure that your order arrives on time and in perfect condition.

Shipping Rates

We offer free standard shipping on all orders within the United States. For international orders, shipping rates will vary depending on the destination and the weight of the package. You can view the shipping rates for your order at checkout.

Processing Time

All orders are processed within 1-2 business days, and are shipped out as soon as possible. During peak seasons, such as holidays or special promotions, processing times may be slightly longer.

Shipping Methods

We offer a variety of shipping methods to ensure that your order arrives on time and in perfect condition. These methods include: - Standard Shipping: 3-5 business days - Expedited Shipping: 2-3 business days - Priority Shipping: 1-2 business days Please note that shipping times may vary depending on your location and the shipping method you choose.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your package and see its estimated delivery date.

International Shipping

We offer international shipping to select countries. Please note that international orders may be subject to additional customs fees, duties, or taxes that are not included in the price of your order. These fees are the responsibility of the customer and must be paid at the time of delivery.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately. We will do everything we can to resolve the issue and ensure that you receive your order as quickly as possible.

Returns and Exchanges

If you are not completely satisfied with your purchase, you may return or exchange it within 30 days of the purchase date. Please note that all returned items must be in their original condition and packaging, and must include all accessories, manuals, and documentation.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at [s](mailto:support@vkooldesigns.com)ervice@vkools.com. We are always here to help!